Policies

Accommodation
  • A maximum of three adults, or two adults and two children below 12 years, can be accommodated in one room.
  • Charges for child meals, extra beds, and extra meals will be charged by the hotel at the time of check-in.
Room Rates
  • Room rates are inclusive of the service charge and all applicable government taxes.
Child Policy
  • Children between the ages of 0 – 6.99, will be considered free of charge, with an allowance of upto 02 children sharing a room with parents
  • Children between the ages of 7 – 11.99, will be charged 50% of the adult meal rate, with an allowance of upto 02 children sharing a triple room with parents
  • Children aged 12 years and above are considered adults.
Guarantee Policy
  • Credit card details (Visa or MasterCard only) are obtained solely as a guarantee at the time of reservation.
  • Payment can be made at check-in, either by cash or by Visa, MasterCard, or American Express credit cards.
Cancellation Policy
  • A 100% cancellation charge will be applied to the credit card provided for any reservation that results in a no-show or is cancelled less than three days prior to the arrival date.
  • All cancellations must be notified via email at least three days prior to the arrival date. Please send emails to reservations@granbellhotel.lk

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