Gift Voucher - Terms & Conditions


  • The voucher is redeemable only for what offered by the hotel unless otherwise specified.
  • The voucher cannot be redeemed for cash.

  • Expiry Date

  • The voucher is valid until the expiration date specified on the voucher.
  • The voucher cannot be redeemed or reactivated after the expiry date.

  • Redemption process

  • The guest must follow the instructions provided by the hotel to redeem the voucher.
  • The voucher may need to be presented physically or electronically at the time of redemption or check-in.

  • Lost or Stolen Voucher

  • The hotel is not responsible for any loss, theft or unauthorized use of the Voucher.
  • The hotel will not replace or reimburse lost or stolen Vouchers.

  • Additional Terms

  • The voucher cannot be combined with any other offers.
  • Hotel reserves the right to amend or modify these terms and conditions at any time, without prior notice.

  • By using the voucher, the guest acknowledges that they have read, understood, and agreed to these terms and conditions. It is the guest's responsibility to review and comply with the terms and conditions outlined here.